Privacy policy

Last Updated: March 19, 2025

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you visit our website. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

Information We Collect

Information you provide
When you interact with our website, you may voluntarily provide personal information such as:

  • Name, email address, and contact details when you fill out contact forms

  • Account information if you create an account on our website

  • Subscription preferences if you sign up for our newsletter

  • Any other information you choose to provide through forms or communications

Information Collected Automatically
We automatically collect certain information about your visit to our website using analytics tools:

Plausible Analytics
We use Plausible Analytics, a privacy-friendly analytics tool that collects minimal data. Plausible:

  • Does not use cookies

  • Does not track you across websites

  • Does not collect personal information

  • Only collects anonymous usage data including:

    • Page views

    • Referral sources

    • Browser type

    • Device type

    • Approximate location (country level only)

    • Visit duration

Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website. Clarity:

  • Records sessions to show how users navigate and interact with our site

  • Creates heatmaps to visualize where users click and scroll

  • Tracks user behavior patterns to help us improve site usability

  • May collect:

    • Mouse movements and clicks

    • Keyboard inputs (excluding sensitive fields like passwords)

    • Page scrolling and navigation

    • Browser information

    • Device information

    • IP address (which is anonymized)

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our website

  • To improve user experience

  • To analyze website usage and optimize performance

  • To develop new features and functionality

  • To communicate with you in response to inquiries

  • To send newsletters or updates if you've subscribed

  • To protect our website against unauthorized access or attacks

Data Retention

  • Information you provide directly is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Plausible Analytics data is stored for 24 months.

  • Microsoft Clarity session recordings are retained for 30 days.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal information

  • Right to correct inaccurate information

  • Right to delete your personal information

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

Plausible Analytics
Plausible does not use cookies and does not store any information in your browser.

Microsoft Clarity
Microsoft Clarity uses cookies and similar technologies to track user behavior across sessions. You can control cookies through your browser settings or by using the cookie consent tool on our website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy.

Third-Party Service Providers
We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, provided those parties agree to keep this information confidential.

Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Opt-Out Options

Plausible Analytics
Since Plausible Analytics does not collect personal information and does not use cookies, there is no need to opt out. However, you can use browser extensions that block tracking if desired.

Microsoft Clarity
You can opt out of Microsoft Clarity tracking by:

  • Enabling "Do Not Track" in your browser settings

  • Using our cookie consent tool to disable analytics cookies

  • Using browser extensions that block tracking scripts

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Janusan Lingeswaran
Dammstraße 20, 52134 Herzogenrath
janu@featherflow.com